Frequently Asked Questions

Here are answers to some frequently asked questions about my prints and ordering. Still have questions after reading this FAQ? Please contact me. I would be happy to help you.

Thank you for your interest in, and support of, my art.

Is your website secure?

JohnVias.com never sees or stores your credit card information, and uses the same encryption technology that banks around the world rely on every day, so you can feel safe when you order.

How does shipping work?

You will be able to preview shipping charges before completing your purchase.

Prints are protected on their journey to you. All packages are insured and tracked.

Domestic Shipping

Domestic shipping to all 50 states is available for all prints. Shipping time is typically 1-5 days to the 48 contiguous states, and a bit longer to Alaska and Hawaii. Your order may arrive on a Saturday.

International Shipping

Shipping time varies by country.

Because of the high cost of shipping large mounted prints internationally, unmounted work is the most economical to ship, and in addition to saving on shipping costs and reducing the risk of damage, you get to mat and frame your new print however you like.

However, I do offer all sizes and mountings of prints to my international collectors, so please order according to your needs.

Can I return my purchase?

Yes. If you are not completely satisfied with your purchase for any reason, simply return it postage paid within 30 days in like-new condition for a cheerful refund, exchange, or credit (less any shipping charges).

How are your prints made?

Prints

My 11″×14″ and smaller prints are archival pigment prints (giclée). The larger ones are LightJet prints made by exposing traditional darkroom paper with lasers and then developing the paper using the traditional chemical process.

Mats and Frames

The white mats and flat, contemporary black frames I use complement the prints nicely.

Long-Lasting, Archival Materials

All my prints are printed on archival paper. The white mats and rigid mount boards I have selected are not only acid-free but also archival, actively neutralizing external pollutants and removing harmful chemicals. The acrylic glazing that accompanies your framed print is conservation grade and filters 98% of ultraviolet (UV) light.

My thoughtful choice of materials helps ensure the longevity of the investment you make in my art.

Signatures

I sign the back of every print and mat. Limited-edition prints are also numbered and include a Certificate of Authenticity.

The copyright notices you see on the website do not appear on prints.

What are your prices?

Prints

I offer fine art prints in several sizes and three mountings: framed and matted, matted, and unmounted.

Note: In the pricing tables below, the pricing is the same for all patrons. For reasons explained below, some sizes and mountings are unavailable in some areas. Colors on your screen may differ from those in the prints.

Size

Sizes are approximate. Larger sizes are available; please ask.

Edition

Prints 16″×20″ and larger are limited editions. This means that after an edition sells out, no prints of that image in that size will be available. Prices increase as the edition sells out.

Please contact me if you have any questions.

Print Size

  • Large: 24″×30″
  • Medium: 16″×20″
  • Small: 11″×14″
  • X-Small: 8″×10″

Mat Size

  • 32″×38″
  • 24″×28″
  • 16″×20″
  • 16″×20″

Edition

  • 10
  • 20
  • Open
  • Open

FramedFrame and mat

  • $1,600
  • $800
  • $400
  • $200

MattedMat only

  • $1,000
  • $500
  • $250
  • $150

UnmountedNo frame or mat

  • $825
  • $425
  • $225
  • $125

Book

Visit my Good Night, Ocean View book page to learn more about my book of night photography.

How can I pay?

I accept all these forms of payment:
Visa logo  mastercard  Amex logo  Discover logo    PayPal logo

  • Visa (credit, debit)
  • Master Card (credit, debit, prepaid)
  • American Express
  • Discover
  • PayPal

Ordering online is fast, convenient, and secure.

If you prefer, simply call me; I can accept your credit card payment over the phone.

Thank you very much for your support!